We seem to be having issues with Jrun Closed Connection/Server errors occuring on a daily basis now. The server will stop responding to requests until the ColdFusion service is restarted.
We're using CF 6.1, the following error message is from the log files and seems to be Java/JVM related but I was hesitant to make any changes to the JVM parameters.
Any suggestions on how to resolve this daily issue of restarting CF service? Other than upgrading to more recent version of CF which we'll be doing later this year.
Thanks,
Dave
>>>>>>>>>>>>
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x77FCAFF8
Function=[Unknown.]
Library=C:\WINNT\system32\ntdll.dll
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.
Current Java thread:
at java.io.WinNTFileSystem.list(Native Method)
at java.io.File.list(File.java:915)
at coldfusion.mail.MailSpooler.refreshSpoolFiles(MailSpooler.java:1484)
at coldfusion.mail.MailSpooler.run(MailSpooler.java:897)
at coldfusion.scheduling.ThreadPool.run(ThreadPool.java:201)
at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:70)
Dynamic libraries:
0x00400000 - 0x0040F000 C:\CFusionMX\runtime\bin\jrun.exe
0x77F80000 - 0x77FFC000 C:\WINNT\system32\ntdll.dll
0x7C570000 - 0x7C624000 C:\WINNT\system32\KERNEL32.dll
0x7C2D0000 - 0x7C335000 C:\WINNT\system32\ADVAPI32.dll
0x77D30000 - 0x77D9F000 C:\WINNT\system32\RPCRT4.dll
0x78000000 - 0x78045000 C:\WINNT\system32\MSVCRT.dll
0x08000000 - 0x082A7000 C:\CFusionMX\runtime\jre\bin\server\jvm.dll
0x77E10000 - 0x77E6F000 C:\WINNT\system32\USER32.dll
0x77F40000 - 0x77F7D000 C:\WINNT\system32\GDI32.dll
0x77570000 - 0x775A0000 C:\WINNT\system32\WINMM.dll
0x10000000 - 0x10007000 C:\CFusionMX\runtime\jre\bin\hpi.dll
0x00770000 - 0x0077E000 C:\CFusionMX\runtime\jre\bin\verify.dll
0x00780000 - 0x00798000 C:\CFusionMX\runtime\jre\bin\java.dll
0x007A0000 - 0x007AD000 C:\CFusionMX\runtime\jre\bin\zip.dll
0x39A70000 - 0x39A7F000 C:\CFusionMX\runtime\jre\bin\net.dll
0x75030000 - 0x75044000 C:\WINNT\system32\WS2_32.dll
0x75020000 - 0x75028000 C:\WINNT\system32\WS2HELP.DLL
0x782C0000 - 0x782CC000 C:\WINNT\System32\rnr20.dll
0x77980000 - 0x779A5000 C:\WINNT\system32\DNSAPI.DLL
0x75050000 - 0x75058000 C:\WINNT\system32\WSOCK32.dll
0x77340000 - 0x77353000 C:\WINNT\system32\iphlpapi.dll
0x77520000 - 0x77525000 C:\WINNT\system32\ICMP.dll
0x77320000 - 0x77337000 C:\WINNT\system32\MPRAPI.dll
0x75150000 - 0x75160000 C:\WINNT\system32\SAMLIB.DLL
0x7CDC0000 - 0x7CE10000 C:\WINNT\system32\NETAPI32.DLL
0x7C340000 - 0x7C34E000 C:\WINNT\system32\Secur32.dll
0x77BF0000 - 0x77C01000 C:\WINNT\system32\NTDSAPI.dll
0x77950000 - 0x7797B000 C:\WINNT\system32\WLDAP32.DLL
0x751C0000 - 0x751C6000 C:\WINNT\system32\NETRAP.dll
0x7CE20000 - 0x7CF0F000 C:\WINNT\system32\OLE32.DLL
0x779B0000 - 0x77A4C000 C:\WINNT\system32\OLEAUT32.DLL
0x773B0000 - 0x773DF000 C:\WINNT\system32\ACTIVEDS.DLL
0x77380000 - 0x773A3000 C:\WINNT\system32\ADSLDPC.DLL
0x77830000 - 0x7783E000 C:\WINNT\system32\RTUTILS.DLL
0x77880000 - 0x7790E000 C:\WINNT\system32\SETUPAPI.DLL
0x7C0F0000 - 0x7C154000 C:\WINNT\system32\USERENV.DLL
0x774E0000 - 0x77514000 C:\WINNT\system32\RASAPI32.dll
0x774C0000 - 0x774D1000 C:\WINNT\system32\rasman.dll
0x77530000 - 0x77552000 C:\WINNT\system32\TAPI32.dll
0x71710000 - 0x71794000 C:\WINNT\system32\COMCTL32.DLL
0x70A70000 - 0x70AD6000 C:\WINNT\system32\SHLWAPI.DLL
0x77360000 - 0x77379000 C:\WINNT\system32\DHCPCSVC.DLL
0x777E0000 - 0x777E8000 C:\WINNT\System32\winrnr.dll
0x777F0000 - 0x777F5000 C:\WINNT\system32\rasadhlp.dll
0x39FB0000 - 0x39FBC000 C:\CFusionMX\runtime\bin\portscan.dll
0x74FD0000 - 0x74FED000 C:\WINNT\system32\msafd.dll
0x75010000 - 0x75017000 C:\WINNT\System32\wshtcpip.dll
0x3AAC0000 - 0x3AAC5000 C:\CFusionMX\runtime\jre\bin\rmi.dll
0x3B9D0000 - 0x3B9D6000 C:\CFusionMX\runtime\jre\bin\ioser12.dll
0x3BBE0000 - 0x3BC60000 C:\CFusionMX\lib\izmjniado.dll
0x3C270000 - 0x3C278000 C:\CFusionMX\lib\CFXNeo.dll
0x780A0000 - 0x780B2000 C:\WINNT\system32\MSVCIRT.dll
0x780C0000 - 0x78121000 C:\WINNT\system32\MSVCP60.dll
0x3C280000 - 0x3C28B000 C:\CFusionMX\lib\cfregistry.dll
0x3C3A0000 - 0x3C3A8000 C:\CFusionMX\lib\PerfmonClient.dll
0x3C5C0000 - 0x3C5CC000 C:\CFusionMX\lib\cfindex.dll
0x3C5D0000 - 0x3C7C2000 C:\CFusionMX\lib\vdk200.dll
0x3C7D0000 - 0x3C805000 C:\CFusionMX\lib\LIBALLRSEI.dll
0x7CA00000 - 0x7CA23000 C:\WINNT\system32\rsaenh.dll
0x7C740000 - 0x7C7CC000 C:\WINNT\system32\CRYPT32.dll
0x77430000 - 0x77441000 C:\WINNT\system32\MSASN1.dll
0x3EE10000 - 0x3EE3E000 C:\CFusion\CustomTags\GetUserGroups.dll
0x77800000 - 0x7781E000 C:\WINNT\system32\WINSPOOL.DRV
0x76620000 - 0x76631000 C:\WINNT\system32\MPR.DLL
0x7CF30000 - 0x7D176000 C:\WINNT\system32\SHELL32.dll
0x3F650000 - 0x3F75A000 C:\CFusionMX\runtime\jre\bin\awt.dll
0x75E60000 - 0x75E7A000 C:\WINNT\system32\IMM32.dll
0x3F760000 - 0x3F7B0000 C:\CFusionMX\runtime\jre\bin\fontmanager.dll
0x72800000 - 0x72846000 C:\WINNT\system32\ddraw.dll
0x728A0000 - 0x728A6000 C:\WINNT\system32\DCIMAN32.dll
0x72CF0000 - 0x72D84000 C:\WINNT\system32\D3DIM700.DLL
0x690A0000 - 0x690AB000 C:\WINNT\system32\PSAPI.DLL
Heap at VM Abort:
Heap
PSYoungGen total 5824K, used 1523K [0x10010000, 0x10800000, 0x138f0000)
eden space 3520K, 26% used [0x10010000,0x100fa4e0,0x10380000)
from space 2304K, 25% used [0x105c0000,0x106528b0,0x10800000)
to space 2304K, 0% used [0x10380000,0x10380000,0x105c0000)
PSOldGen total 29824K, used 22612K [0x138f0000, 0x15610000, 0x30010000)
object space 29824K, 75% used [0x138f0000,0x14f051e0,0x15610000)
PSPermGen total 20736K, used 20580K [0x30010000, 0x31450000, 0x38010000)
object space 20736K, 99% used [0x30010000,0x314293b0,0x31450000)
Local Time = Fri Dec 13 13:50:53 2013
Elapsed Time = 19424
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2-b28 mixed mode)
#
space 3520K, 26% used space 2304K, 25% used space 2304K, 0% used space 29824K, 75% used space 20736K, 99% used# An error report file has been saved as hs_err_pid2920.log.
# Please refer to the file for further information.