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CF 10 sp 12 Enterprise high CPU usage hangs services, 2012 server on 2012 Hyper-V host

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The last 2 days - my [removed link] CF site has suffered from high CPU usage (on and off) that stops functionality.

This will last several minutes then suddenly the high usage stops a few minute later the high cpu usage starts again.

I don't have any scheduled processes allowed to run.


Restarting the coldfusion service  during a high CPS incident - the cpu usage just picks up where it left off when restarted.

 

I have assigned 4 CPUs (normal) or 8CPUs  (as a test) to the VM and I get the same high CPU then low usage. This is a fresh install several months ago on a new VM.

I'd like some Adobe support on this issue but can't seem to find the contact phone number.

 

This series of high and low cpu usage first started Monday AM about midnight until 7:00 AM  Tuesday was quiet and Wednesday this AM I'm having the same issues.

 

Ideas?

 

heavy cpu usage4high.JPG

 

heavy cpu usage3normal.JPG

Update:  While waiting for this to post - the high CPU usage started again and this time I stopped and restarted the Jetty service ... and the CPU usage went away...

Update: the high cpu started again and a restart of the jetty service didn't help --- neither did the .net service restart... the cf10 application service did stop the high usage...

 

 

 

Jay Bietz

 

Message was edited by: Jay Bietz after post accepted.


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