solr search returns 0 results if search phrase is in double quotes

sI have one search result that looks like this:

Outlook Out of Office Assistant

Jul, 28, 2014 - To activate the Out of Office Assistant: On the Tools menu click Out of Office Assistant. In the Out of Office Assistant dialog box select the Send Out of Office auto-replies radio button. If you want to specify a set time and date range select the Only send during this time range check box. Then set the Start time and then set the...

When I do this search, I get 10 results back including the one above.

<cfsearch

name="qTechTips"

collection="#collection#"

criteria='secondary_id_i:24 out of office'

orderby="sort_date_s desc"

/>

But when I do a phrase search for "Out of Office":

<cfsearch

name="qTechTips"

collection="#collection#"

criteria='secondary_id_i:24 "out of office"'

orderby="sort_date_s desc"

/>

or

<cfsearch

name="qTechTips"

collection="#collection#"

criteria='secondary_id_i:24 "Out of Office"'

orderby="sort_date_s desc"

/>

I get 0 results. What am I doing wrong? I would like to do a phrase match to what is in the body, not the "title".

I am on ColdFusion 11, update 3