What is the best route to determine why the coldfusion application service is hanging periodically? When this 'freeze' occurs I have to shutdown all the coldfusion services to get the application service to restart. Sometimes it even requires restarting IIS,
For other java applications that hang, I can do a 'kill -3 (or quit)' and it generates a heap dump. Some vendors will take this heap dump and analyze it and be able to tell you exactly what froze and likely why. Is that something that adobe can do if we purchase a higher level support contract? Or in your experience is it better to find a third party consultant?
Several of us have 'googled' this issue to death, so its time to find some expert help:) Unless something has changed or become well known about Coldfusion 9 on Windows 8 in terms of hangs? We are pretty sure that it has something to do with Coldfusion not being able to reach data sources consistently (network issues), but why the application service cannot recover from this, we do not know.